Jyoti Khabra

Jyoti Khabra is a skilled professional with diverse experience in quality assurance, customer service, web development, and administrative roles. Currently serving as a Quality Assurance Analyst at Yellow Pencil since January 2022, Jyoti evaluates user-facing designs, identifies issues during testing, and implements testing strategies for new features. Additionally, Jyoti has worked as a Flight Attendant at Air Canada, demonstrating strong safety, security, and first-aid skills while ensuring passenger comfort. Previous experience includes positions as a Junior Web Developer at City Media and The ToolBox App, where Jyoti focused on frontend development and application creation. With a background in customer service as a CSR at TD and administrative roles at YouthWorks and Willingdon Church, Jyoti blends technical expertise with strong interpersonal abilities. Jyoti holds a Diploma in Fullstack Web Development from Lighthouse Labs and a Bachelor's Degree in Mass Communication/Media Studies from Simon Fraser University.