Alper Soydas

Alper Soydas has a diverse and extensive work experience spanning over two decades. Alper currently holds the position of Director of Operations at Yemeksepeti, a role they have been in since October 2021. Prior to that, they worked at Majorel as a Call Center Operations and Account Director from March 2016 to July 2021.

Before joining Majorel, Alper held various roles at Turk Telekom, starting as a Business Development Group Manager in October 2011 and later becoming the TTNET Business Development Department Manager. During their time at Turk Telekom, they focused on new business verticals such as Fintech, Cloud services, Ecommerce, Payment Systems, Permission Based Digital Marketing, IoT, Electronic Invoice, Startups, and innovation support.

In 2006, Alper founded Musteri Deneyimi, a platform for customer experience and market research. Alper provided services such as user research, customer experience management, user experience tests, usability tests, focus groups, and new quality monitoring method adaptations. In addition, Alper served as the Director of Strategy and Business Development at Mobildev from December 2006 to October 2011.

Earlier in their career, Alper was the Founding Director of Mobilepax Payments, where they focused on mobile payment and e-payment systems. Alper also worked at Turkcell as the Customer Experience and Customer Service Quality Assurance Head, at Global Bilgi as the Unit Head of Benchmarking and Quality in the Call Center department, and at Probil as an Advertising Manager. Their first role was as a Marketing Specialist at Hurriyet, where they managed the marketing of Hurriyet's web pages and initiated the Hürriyet Knowledge Platform, a technology conference series.

Overall, Alper Soydas has a background in operations, business development, customer experience, market research, and marketing, with a focus on the telecommunications, tech, and e-commerce industries.

Alper Soydas obtained a Bachelor's degree in Business Administration from Boğaziçi University from 1990 to 1995. Alper also attended KEAL - Karadeniz Ereğli Anadolu Lisesi, although the specific dates, degree, and field of study are not provided. Additionally, they received certifications in "Making Key Decisions as a Manager" and "Speaking Confidently and Effectively" from LinkedIn in 2022.