Lilyana Hristeva

Lilyana Hristeva is an experienced finance professional currently serving as a Distribution Control Specialist in the Customer Finance Department at Yettel.Bulgaria since August 2017, where responsibilities include calculating monthly bonuses for wholesalers and Call Center agents based on KPIs, monitoring retail performance, and ensuring accurate forecasts for company expenditures. Prior to this role, Lilyana worked as a Credit Control Officer at Telenor Bulgaria from November 2014 to August 2017, focusing on fraud monitoring, collection, and credit limit management. Earlier experience includes a position as a Call Center Representative at Cosmo Bulgaria Mobile from October 2009 to November 2014, where Lilyana honed skills in customer service and sales target achievement. Lilyana holds a degree in Telecommunications from the Technical University of Sofia and has a background in Computing and Technology from the Professional High School of Computing and Technology System - Pravets.