Yettel.Bulgaria
Snezhana Yaneva has extensive experience in customer experience, pricing strategy, and marketing across various roles. Since April 2020, Snezhana has worked at Yettel.Bulgaria as a Customer Experience Expert, Pricing Strategy Manager, and Agile Project Manager specializing in customer lifecycle management. Concurrently, since February 2018, Snezhana has been involved in marketing and communications at Ratio.bg. Prior to these positions, Snezhana served as a Pricing Analyst and Product Marketing Specialist in consumer marketing at Telenor from July 2017 to April 2020. Academically, Snezhana holds a Master's degree in Finance and Financial Management Services from the University of National and World Economy, earned between 2015 and 2016, and a Bachelor's degree in Finance from the same institution, completed in 2014.
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Yettel.Bulgaria
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Yettel Bulgaria, part от PPF Group, is a telecommunications company providing connectivity and digital services to over 3 million users with people, devices, and businesses. Putting the customer first, Yettel's mission is clear: to help people achieve balance in life. During its 20-year history in the Bulgarian market, the company (operating until March 2022 under Telenor brand) has built a strong reputation as a pioneer in the field of wireless networks and beyond, launching the first commercial 4G network in Bulgaria in 2015, the first VoLTE service in 2018 and paving the way for the development of 5G with the first test of a 5G network in the country. Yettel's industry-leading approach to infrastructure has earned five consecutive Best in Test certifications from the global umlaut organization, which sets the gold standard in the industry. Today, Yettel Bulgaria has more than 1,800 employees, over 180 retail stores, and its mobile network covers over 99% of Bulgaria's population. For more information, please visit Yettel.bg