Sebastian Metzner

Sebastian Metzner currently serves as a Client Solutions Manager, Enterprise at Yext, starting in May 2023, where responsibilities include enhancing digital experiences for organizations through the Yext Digital Experience Platform. Prior to this role, Sebastian worked at Twilio as a Senior Customer Success Manager from April 2022 to April 2023, focusing on customer health, revenue retention, and proactive account management. Between December 2015 and March 2022, Sebastian held multiple positions at Facelift bbt, including Customer Success Expert - Enterprise, where strategic consulting and relationship management were key duties. Earlier experience includes roles at XING, where Sebastian provided customer support for e-recruiting products, and at gürtlerbachmann GmbH. Sebastian holds a degree in Marketing/Vetriebs-Ökonom from VWA Hochschule für berufsbegleitendes Studium, obtained between 2009 and 2012.