LUIS A.

Luis A. has worked in the hospitality industry since 2007. LUIS began their career at the Hotel Alexandra Barcelona, where they held the positions of Supervisor de Recepción and Botones. In 2012, they moved to the Mercure Barcelona Condor, where they served as Assistant Front Desk Manager. In this role, they were responsible for training and monitoring the reception team, resolving incidents, managing individual and group reservations, controlling overbooking and no-shows, and assigning rooms. In 2018, they joined YieldPlanet as a Customer Support Specialist.

Luis A. completed a Master Executive in Hotel Management and Restaurant Business from EAE Business School between 2015 and 2016. Theirfield of study was Administration/Hotel Management.