Kirsi Punakivi

Kirsi Punakivi is a seasoned professional in the pharmaceutical and healthcare industries with extensive experience in sales management, customer service, and pharmacy practice. Currently serving as Sales Manager and Customer Service Manager at Yliopiston Apteekki since October 2019, Kirsi is responsible for overseeing sales and customer service operations, campaign goal setting, implementation, and performance analysis. Kirsi's previous roles include Pharmacist positions in community pharmacies and customer service roles, complemented by experience in sales, marketing, and key account management with major pharmaceutical companies. Kirsi holds an M.Sc. in Pharmacy from the University of Helsinki and a Bachelor of Pharmacy degree, along with specialized training in medical sales representation.