YMCA England & Wales
Emma Keene is a seasoned professional with extensive experience in retail and operations management. Currently serving as the Retail Area Manager at YMCA England & Wales since September 2021, Emma is responsible for standards and compliance across multiple shops in the South West. Previous roles include Property Operations Manager at the National Trust, where Emma managed operational changes for two properties, and Customer/Trading Manager at Sainsbury's, focusing on store management and people skills. Emma’s background also includes significant retail management experience at Dorothy House Hospice Care and WHSmith, as well as expertise in media advertising and marketing content writing. Emma holds a Bachelor of Arts degree in Heritage Management from Cumbria Institute of the Arts.
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YMCA England & Wales
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The national council of YMCAs in England and Wales; Everyone should have a fair chance to discover who they are and what they can become YMCA’s areas of specialism include housing, training and education, health and wellbeing, support and advice and family and youth work.