Rob Culross

Rob Culross is currently the Director at YMCA CAMP TECUMSEH INC. Prior to this, they served as the Sr. Director of Customer Success at hc1 from January 2014 to September 2017. In this role, they led a team of 4 analysts responsible for the design, build, testing, and implementation of the EMR in nine Emergency Departments. This included tracking board, registration, nursing documentation (Powerform, Iview, Clinical Notes), physician documentation (PowerNote), prescription writing, discharge instructions, and more. Rob used CCL to help troubleshoot complex issues and wrote update, insert and delete statements to streamline build and troubleshooting. Rob also tracked and supervised work on system issues, enhancements, and upgrades. Prior to hc1, Rob served as the Manager of Clinical Applications at Indiana University Health from June 2003 to January 2014. In this role, they were responsible for leading multiple CPOE implementations. Before that, they were an Information Systems Analyst at County of Santa Cruz Health Services Agency (HSA) from July 2001 to May 2003.

The educational career for Rob Culross is a Bachelor of Arts in Business Administration and Management from Anderson University. Rob also has certification from Gainsight in Customer Success Manager Certified Professional, Gainsight NXT Associate Administrator Certificate (Level 1), Advanced Customer Success Manager Certified Professional, and Customer Success Leader Certified Professional.