Mark Lee

Mark Lee is a seasoned professional with extensive experience in management, customer service, and fitness training. Currently serving as a Team Manager at Barclays Corporate & Investment Bank since October 2022 and as a Personal Trainer at the YMCA of Delaware since April 2022, Mark advocates for effective exercise programs while ensuring client progress and safety. Previous roles include a Government Programs Case Worker at PayPal and multiple positions at SoFi, including Loss Mitigation Specialist and Consumer Loan Reviewer, where Mark contributed to maintaining portfolio quality and enhancing member experiences. Additional experience includes senior customer advocacy positions at Capital One, customer service roles at Comcast Cable, and retail management at AT&T Mobile Tel and Flex, showcasing a consistent track record of enhancing customer satisfaction and operational efficiency. Mark's educational background includes studies at Rowan University and Lackawanna College.