Zawadi Bushoki

Zawadi Bushoki currently serves as the Head of Customer Support Operations at YoguPay, a financial platform that enhances transaction processes for businesses and individuals. Prior to this role, Zawadi held various positions at Asante Financial Services Group, including Call Center Operations Manager and Senior Customer Support Executive, where significant contributions included analyzing call center data and improving customer satisfaction metrics. Zawadi's experience also encompasses roles such as Customer Support Specialist at Horizon Contact Centre and Human Resources Administrative Assistant at Oriental Mills Limited. In addition, Zawadi has a background in youth mentorship and counseling, with educational qualifications from Africa Nazarene University, holding a Bachelor of Arts in Counseling Psychology.