Shannon Thompson

Shannon Thompson is a seasoned professional in customer operations with extensive experience across various roles in the customer service sector. Currently serving as Head of Customer Operations at Yordex since July 2021, Shannon previously held positions at Turo as an Executive Support Team Member and Customer Service Escalations Agent from May 2019 to July 2021. Prior experience includes roles at Caxton FX, where responsibilities spanned Corporate Card Account Manager, Private Card Supervisor, and Customer Service Representative from March 2016 to May 2019. Shannon holds a Bachelor’s Degree in English Literature from the University of Exeter, earned between 2012 and 2015.