Alpesh S.

Alpesh S. is a seasoned business performance specialist currently employed at York Region since August 2018, with a comprehensive background in customer experience and policy coordination. Prior experience includes supervisory roles at STAPLES Canada, where responsibilities encompassed coaching staff, resolving customer complaints, and managing performance objectives. Alpesh held various positions in customer service and support throughout a career spanning over two decades, including roles with STAPLES Business Advantage and LoyaltyOne, where notable contributions included developing training manuals and improving operational efficiency. Earlier positions include consumer electronics sales, management, and engineering design roles, highlighting a diverse skill set in both customer service and analytical processes. Educational background includes studies at Seneca Polytechnic and Devry.