Katarzyna Urbaniak

Katarzyna Urbaniak is an accomplished professional with diverse experience in documentation, chatbot design, order administration, and higher education. Notable roles include working as a Documentalist at Instytut Teatralny im. Zbigniewa Raszewskiego, where Katarzyna contributed to the Virtual Archive of Józef Szajny through conceptual work, UX design, and text authorship. As a Chatbot Designer at PerfectBot, responsibilities included client cooperation for needs analysis and chatbot implementation within the clothing industry. Previously, Katarzyna served as an Order Administrator at Verifone, providing customer service and generating reports, and as a QA Specialist at eg+ worldwide, focusing on advertising material compliance. With a strong academic background, including a Master of Arts in Theatre Studies from Akademia Teatralna im. Aleksandra Zelwerowicza and doctoral studies at the University of Warsaw, Katarzyna also has extensive teaching experience as a lecturer at multiple institutions.