Opal Kratenstein

Opal Kratenstein is currently a Manager of the Customer Success Team and Multi-Product Customer Success Manager at Yotpo, where responsibilities include managing EMEA clients and enhancing customer engagement across multiple platforms. Previously, Opal worked as a Digital Leadership Associate at i8 Ventures, focusing on digital transformation and business process optimization. Experience also includes a role in Marketing and Customer Relations at BDO Israel, overseeing marketing strategies and consulting on customer experience projects, and serving as a Branch Manager at Pa’amonim, managing a team and coordinating educational activities. Early career experience includes internships in HR and organizational development at ERA Consulting and a role as a receptionist at McCann Tel-Aviv. Opal holds dual Bachelor's degrees in Psychology and Business Administration from Reichman University, earned between 2016 and 2020.