Brieana Bibbo

Customer Success Manager at Yottaa

Brieana Bibbo has a diverse work experience spanning various industries. Brieana started their career in 2011 as a Fan Photographer at Printroom Inc. In 2012, they worked as a Social Media Marketing Assistant at Digital Traffic Factory, where they created and managed content for clients' social media platforms. Brieana then interned as an Office Assistant at Saint Aire Productions in 2013, where they reviewed and assessed film scripts and handled social media content creation.

In 2014, Brieana worked as a Creative Writing Instructor at Cheshire Adult Education and also held the position of Key Holder/Sales Associate at Consignment Originals. Brieana'sresponsibilities included teaching creative writing classes and managing store operations, sales, and customer service.

From 2015 to 2017, they worked at Fleetmatics as a Customer Care Specialist/Sales Support/Escalation Specialist, providing support to sales and customer success teams. Brieana resolved escalated customer account issues, developed internal processes, and trained employees.

Brieana joined Verizon Connect in 2017 and held two roles. As a Senior Scheduling Installation Coordinator/Customer Relations Specialist, they provided operations management and support for order processing, installation, and customer service activities. Brieana also served as an Enterprise Scheduling Coordinator/Escalation Specialist, acting as a project lead for large accounts and resolving complex client relations issues.

In 2019, they joined Dun & Bradstreet as an Associate Customer Consultant, owning onboarding activities and ensuring successful transfer to the customer support team. Brieana also collaborated with customers and Account Executives to complete onboarding and set customer expectations.

From 2020 to 2021, Brieana worked at Intralinks as a Customer Success Manager. Brieana onboarded and trained clients, engaged with customers to ensure satisfaction, and collaborated with different departments to provide value and improve the client experience.

Most recently, they are currently working at Yottaa as a Customer Success Manager, starting in 2022. Further details about their role are not provided.

Brieana Bibbo attended The New England Institute of Art, where they pursued a Bachelor of Science degree in Digital Filmmaking and Video Production. The start and end years of their education are not provided.

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Timeline

  • Customer Success Manager

    August, 2022 - present

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