Amelia Mansell

Amelia (Chan) Mansell is a seasoned professional with extensive experience in customer experience management and digital program leadership. Currently serving as the Director of Customer Experience at YouFibre, Amelia has previously held the position of Interim Director Digital Programmes at the Financial Ombudsman Service and Director of Customer Experience at Virgin Media O2. Additionally, Amelia has entrepreneurial experience as the Business Owner of paperLantern, showcasing a diverse skill set in both corporate and independent environments.