Simon Amoruso

Simon Amoruso currently serves as a Senior Quality & Team Manager at yoummday, overseeing the performance quality of up to 75 freelance technical support and customer support agents in the DACH market. Simon is also a Consultant & Coordinator for recruitment projects since March 2022. Previous roles include Distributor Support Project Team Leader at Jeunesse Global, where responsibilities involved collaboration with training and quality departments, and assistant manager at VMware, managing strategic accounts and supporting junior agents. Additional experience includes business development positions at SAP AG and Deutsche Angestellten Akademie, along with a strong foundation in sales and marketing communication. Simon holds degrees from the University of Hamburg and HAF Hamburger Akademie für Fernstudien, as well as vocational training in office communication from SAP AG.