Anne-Louise D.

Junior Conversation Designer at Your Surprise

Anne-Louise D. has built a diverse professional background primarily in customer service and management roles. Starting at Albert Heijn as a cashier and progressing through various positions, including management of events and communication at Shared Service Center, Anne-Louise gained significant experience in customer interaction and sales. During a tenure at Kruidvat, Anne-Louise held multiple positions, enhancing retail skills. Currently, Anne-Louise serves as a Customer Service Agent at YourSurprise while also undertaking internships in e-commerce and customer service. Additionally, Anne-Louise held the position of general director at Bag-up, a student company affiliated with HZ University of Applied Sciences, where a Bachelor’s degree in Communication was earned. Prior education includes an MBO in ICT management from Scalda.

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