Jessica Whitehead

Jessica Whitehead has worked in a variety of roles since 2011. Jessica began their career as a Retail Sales Assistant at Monsoon Accessorize in 2011. In 2012, they joined Booking.com as a Customer and Accommodation Service Executive and was promoted to Senior Customer Service Executive, CS Guest Team Leader, and CS Advanced Roles Team Lead. In 2020, they moved to Encore Estate Management Ltd as a Support Coordinator. Most recently, in 2021, they became the Head Of Customer Care at YourParkingSpace, after previously serving as Customer Care Manager and Customer Care Team Lead.

Jessica Whitehead's education history includes completing a Level 3 Extended Diploma in Travel and Tourism at Cambridge Regional College from 2010 to 2012. Jessica has also obtained several certifications, including Build and Personalize from Ada in September 2022, Mental Health First Aider from Mental Health First Aid (MHFA) England in August 2022, Prepare from Ada in May 2022, Coaching Skills for Leaders and Managers from LinkedIn in December 2020, Make the Move from Individual Contributor to Manager from LinkedIn in September 2020, and Performance Management: Setting Goals and Managing Performance from LinkedIn in September 2020.