YHA (England & Wales)
Lisa Venter is an experienced professional in the hospitality sector, currently serving as the National Quality Standards & Hospitality Manager at YHA (England & Wales) since June 2008. Venter has a track record of creating and maintaining high-quality standards across the YHA network, influencing both hostel and support teams. Prior roles include Operations Standards & Quality Manager and Operations Manager, where responsibilities encompassed enhancing guest satisfaction, team performance, and financial management. Venter's career began with various positions at YHA, including Manager at YHA Welsh Bicknor and Accommodation Manager at YHA Ilam Hall, showcasing a robust background in operational excellence and staff development. Educational qualifications include multiple certificates and diplomas in leadership, management, project management, and hospitality, underscoring a commitment to personal and professional growth.
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YHA (England & Wales)
YHA is a charity with a clear vision: We believe travel, adventure and discovery transforms young lives. We create opportunities to explore, learn, share and grow in inspirational places. We do this by providing a unique range of accommodation and activities in rural, coastal and urban locations. YHA is aiming to reach out and enhance the lives of all young people. We operate a network of more than 200 Youth Hostels, bunkhouses and camping barns across England and Wales. We’re also part of an international network of Youth Hostels in 60 countries around the world. The first Youth Hostel was started 100 years ago and since then the idea has spread right around the world. We’re proud of our history and of the part we play in creating Growth in skills, confidence, self reliance and well being Engagement with diverse people and communities Exploration of wider horizons of culture and location, particularly for young people. Anyone can stay with YHA. We are open to all. Our accommodation and social spaces, our tradition of sharing, offers everyone the chance to mix with and meet people from other communities and from around the world. Through YHA, people are able to explore new places, to understand different cultures: an experience which encourages and enhances the growth of all.