Milena Robles-Wong

Senior Customer Support Specialist at Yubico

Milena Robles-Wong has a diverse work experience, starting with their current role as a Customer Support Specialist at Yubico. Prior to this, they worked at Salesforce from 2020 to 2022, first as a Training Coordinator and then as a Training Administration & Operations Specialist. In these positions, they were responsible for program management, coordinating team processes, and improving the delivery of Trailhead products.

Before joining Salesforce, Milena held the position of Administrative Assistant at the City of Oakland Park's Engineering & Community Development Department from 2017 to 2020. In this role, they managed rental spaces, handled phone calls and emails, and conducted camp activities with children.

During the summer of 2019, Milena worked as a Summer Intern at AnewAmerica Community Corporation. Milena explored the demographics of the San Francisco Bay Area to identify target audiences and gained insights into the operations of a nonprofit organization.

Milena also has experience in student leadership, having served as a Student Philanthropy Council Member at Lewis & Clark College from 2018 to 2019. Milena organized events and activities to promote the benefits of philanthropy among the student body.

Furthermore, Milena has pursued their passion for archaeology as an Archaeological Field Student at the National University of Ireland, Galway. Milena participated in the excavation and surveying of Caherconnell Stone Fort, gaining valuable experience in recovering artifacts and recording data through digital and manual methods.

Overall, Milena Robles-Wong has gained extensive experience in customer support, program management, coordination, administrative tasks, community development, and archaeology throughout their professional journey.

Milena Robles-Wong completed their Bachelor's degree in Sociology and Anthropology at Lewis & Clark College from 2017 to 2019. Before that, they pursued studies in Sociology and Public Policy at Simmons University from 2016 to 2017. Additionally, Milena obtained a Certificate in Data Analytics from the University of California, Berkeley, Haas School of Business in July 2020. Milena also gained certification as an Open Water Diver from Blue Endeavors in August 2019.

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San Francisco, United States

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Yubico

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Yubico sets new global standards for simple and secure access to computers, mobile devices, servers, and internet accounts. The company’s core invention, the YubiKey, delivers strong hardware protection, with a simple touch, across any number of IT systems and online services. The YubiHSM, Yubico’s ultra-portable hardware security module, protects sensitive data stored in servers.


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51-200

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