Christoph Borer

Christoph Borer has a diverse work experience spanning various industries and roles. Christoph most recently worked as a Senior Product Owner at YUKKA Lab AG from 2023. Prior to that, they served as the Head of Customer Success at Fraugster, where they managed a growing portfolio of enterprise customers and led a team of customer success managers from November 2021 to December 2022. Christoph also worked at CeleraOne GmbH as the Head of Customer Success, where they set up and managed the customer success management department and delivered training and consulting services from November 2019 to October 2021. Before that, they were a Senior Project Manager at CeleraOne from February 2019 to November 2019.

Christoph has also gained experience at companies like SAP, where they worked in business development and innovation applications and agile development from October 2017 to June 2018. Christoph was responsible for demand management, enabling sales teams, and positioning SAP in industry associations and developer conferences. Additionally, they organized a hackathon and participated in a social entrepreneurship competition.

In their earlier career, Christoph served as a Conference Co-Chair at Product Management Festival and was a Board Member from May 2016 to September 2017. Christoph also held various positions at Neue Zürcher Zeitung, including Head of Platform, Head of Product Development, and Head of Digital Business Development. Christoph was responsible for implementing a CRM system, introducing personalized customer experiences, and supervising product development processes.

Before joining Neue Zürcher Zeitung, Christoph worked at Axel Springer as the Head of Digital, Business Media, where they developed strategic initiatives and managed online and mobile projects. Christoph also set up product management processes for the online portfolio. Prior to that, they served as a Strategy Development Manager at Swisscom, where they provided coaching for business lines and conducted competitors' and portfolio analysis.

At the start of their career, Christoph worked as a Consultant at namics ag, where they focused on client acquisition and consulting for web and IT solutions.

Overall, Christoph Borer has a strong background in customer success management, project management, business development, and digital transformation in various industries.

Christoph Borer's education history is as follows:

In 1995, they began studying at the University of St.Gallen, where they pursued a degree in Business Administration. Christoph completed their studies in 2000, earning a Master of Arts (M.A.) degree.

In 2015, Christoph obtained a certificate from the DesignThinkers Academy in their executive school program, specifically focusing on "This is Service Design Doing."

In 2016, Christoph continued their education at the University of St.Gallen, this time pursuing an Executive Master of Business Administration (MBA) degree in Business Engineering. Christoph completed this program in 2017.

In the same year, Christoph also attended the Asia Management Explorer program at Shanghai Jiao Tong University.

In 2016, they participated in the Advanced Management Program at Santa Clara University.

In 2018, Christoph attended the MIT Sloan School of Management, undertaking a program on Artificial Intelligence: Implications for Business Strategy.

In addition to their formal education, Christoph has also acquired several certifications. In 2018, they obtained the Artificial Intelligence: Implications for Business Strategy certification from MIT Sloan Executive Education. More recently, in 2022, they received certifications in Coaching Skills for Leaders and Managers from LinkedIn, as well as in Chargeback Essentials, Fraud Essentials, and Payment Essentials from MRC | Merchant Risk Council. Lastly, in 2018, they obtained the Inbound Sales Certified certification from HubSpot.