Walker Kelly

Walker Kelly, MBA, is an experienced professional in customer success and transformation management, currently serving as the US Head of Customer Success and US Operations Director at YuLife since November 2021. Previously, Walker worked at Unum from January 2019 to November 2021, where significant contributions included leading the transformation management office, enhancing ROI tracking for business transformation initiatives, and co-developing strategic program roadmaps. Prior roles at Unum include managing a high-performing customer service team and an international assignment focused on market expansion at Unum UK. Walker's career also includes positions at Colonial Life, where direct partnerships with the CEO supported cross-functional initiatives. Academic achievements include an MBA and an MS in Management Information Systems from the University of Alabama.