Karen Lei

Karen Lei is an experienced professional with a diverse background in program coordination and quality assurance across several industries. Currently serving as the English In Action Program Coordinator at YWCA Berkeley/Oakland since June 2019, Karen interviews volunteers and English partners while organizing activities that foster cultural understanding. Previous roles include an Application Testing Analyst at the Federal Reserve Bank of San Francisco, a Senior Software Quality Assurance Engineer at Stryker Orthopaedics, a Quality Assurance Lead at Genworth Financial Wealth Management, and a Quality Assurance/System Test Analyst at AT&T. Karen holds a Bachelor's Degree in Cognitive Science from the University of California, Berkeley.