Zafin
Susan Jacob is a seasoned professional in human resources, currently serving as a Senior People & Culture Operations Specialist at Zafin since November 2023. Previously, Susan held various positions at RM India from May 2016 to November 2023, including Associate Manager and Senior Lead for People Services. Additionally, experience includes a role as an HR Coordinator at Standard Chartered Bank, HR positions at RevenueMed and Hospira, and HR Trainee roles at KONE. Academic credentials include a Master's degree in Human Resources Management from Madras Christian College, completed between 2012 and 2014.
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Zafin
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Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues. The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level. A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less.