Zain Jordan
Ihab Shahin is a seasoned professional with extensive experience in revenue assurance, fraud management, and database administration, primarily within the telecommunications sector. Currently serving as Revenue Assurance and Fraud Senior Manager at Zain Jordan since April 2021, Ihab previously held various roles at Zain, including Revenue Assurance team leader and Convergent Charging and Provisioning Systems team leader. The expertise encompasses configuring promotions, managing alarm handling, and generating statistical analyses using Ericsson and NSN systems. Earlier experience includes working as an IN network engineer and database administrator, with significant projects such as implementing database solutions for notable organizations in Algeria and Jordan. Ihab holds a Master's degree in MBA/E-business from Mu'tah University/Ohio State University and a Bachelor's degree in Computer Engineering from the University of Jordan.
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Zain Jordan
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Zain Jordan is part of the Zain Group, recognized worldwide as the leading telecommunications service provider. Zain Jordan initiated in 1993 and has since then risen to the peak of the telecom market with its growing number of subscribers. Zain Jordan provides coverage for users and corporations alike, always keeping in mind that telecommunications keep the world connected through distance and time. Providing a safe, accessible, and progressive service is their number one priority, along with keeping track with the social responsibility that comes alongside the job. Therefore, Zain Jordan has become a pioneer in corporate social responsibility (CSR) and corporate entrepreneurship responsibility (CER), paving the path for many initiatives that go far beyond the telecom sector.