Rami al-Khawaldeh

Rami Al-Khawaldeh is an experienced professional in service quality and knowledge management, currently serving as the Team Leader for Consumer Business Sales at Zain Jordan since June 2020. Rami's role involves conducting knowledge assessments, talent development, and enhancing service quality. Prior to this position, Rami held various leadership roles at Zain from November 2008 to June 2020, including Consumer Data Services & Sales Team Leader and Broadband Account Manager, where responsibilities encompassed supervising sales teams, conducting training, and managing customer relations. Rami's career began at Zain Jordan in February 2002 with positions as Acting Shop Manager and Customer Service Representative, after briefly working as a Retail Business Supervisor at Mobily in early 2008. Rami holds a Bachelor’s degree in Psychology from the University of Jordan.