Ahmed Suliman

Ahmed Suliman has extensive experience in service quality management and telecommunications, currently serving as the Service Quality Management Manager at Zain Sudan since November 2006. Throughout this tenure, Ahmed has held several key positions, including Team Leader for Service Quality Management and End to End Performance Management. Responsibilities have included handling customer complaints, monitoring and validating KPIs, optimizing network performance, and leading drive test teams. Notable achievements include successfully managing a team during a complete audit of the South Sudan Radio Network, overseeing the quality of over 400 sites during a technology swap project, and improving network performance through hardware upgrades. Prior experience includes working as a BSS Engineer at MTN Sudan. Ahmed holds an MBA in Marketing from Sudan International University and various degrees in telecommunications and electronics engineering.