Zain Sudan
Malaz Elshabik is a seasoned telecommunications professional currently serving as the Performance-Quality Management & Data Analytics Team Lead at Zain Sudan since May 2017. In this role, Malaz leads the Service Quality Management team within the Service Operation Center, utilizing the Huawei SmartCare solution to enhance and monitor customer experiences. Prior experience includes functioning as an End to End Performance Management Engineer at Zain Sudan from 2013 to 2016, focusing on managing network performance and quality, as well as maintaining KPIs and KQIs. Malaz also held the position of Radio Network Planning & Optimization Team Lead at Huawei from 2010 to 2012. Malaz holds a Bachelor of Engineering in Telecommunications Engineering from Sudan University of Science and Technology.
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Zain Sudan
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Zain is the top Company in Zain Group (Kuwait) HQ Zain -Sudan is the pioneer of mobile telephony in the telecommunications industry launched its commercial operation in February 1997..Zain Group (Kuwait) Headquarters stepped into Zain in May 2005 by acquiring a minority of 39% stake in the former OpCo (Mobitel) also in addition on February 2006 Zain fully owned the Sudanese Company by acquiring the remaining 61% stake. Zain today is the number one leading mobile Operator (Nationwide) by means of largest customer base operating revenues & network coverage service provider across the Middle East and North Africa. The Company offers a wide range of modern Telecom services to suit all needs and requirements of its stakeholders. Zain launched the World’s latest 4G (LTE) service in March 2016, as the first Operator in Sudan. Zain undertakes a serious & mature role in corporate social responsibility and allocates a considerable annual fund to support worthy causes and projects benefiting the Community of Sudan. The company’s brand promise of “A Wonderful World”, reflects its sense of energy, aspiration,leadership to empower and improve the lives of the communities that will be well served proudly at its best interest. Please join us in a place of Wonderful World where you connect and interact with professionals through your mobile world.