Ahmad Nabas

Ahmad Nabas has over 19 years of experience at Zain and Zain-Jo, currently serving as a NOC Operator Shift Leader while previously holding positions as a full-time and part-time contact center representative. Responsibilities include incident management, customer complaint acknowledgment, and escalation, alongside handling inbound inquiries, upselling services, and conducting marketing studies. Ahmad holds a Bachelor's degree in Management Information Systems from Alzaytoonah University and a diploma in Information Technology from Al Balqa Applied University, complemented by a high school education from Al Farooq Public School in Jordan.