Hesham Abdelhamid is an experienced professional in the telecommunications and digital services industry, currently serving as the Digital Services Operation, Support & Implementation Manager at ZainTECH since April 2016. In this role, Hesham leads the operational delivery and support of various cloud-based services, including IaaS, SaaS, and PaaS platforms. Previous experience includes management positions at Huawei, Ericsson, Etisalat Misr, du, Norconsult Telematics Ltd, and Vodafone, where Hesham led teams, optimized service operations, and implemented value-added services. Hesham holds a Bachelor's degree in Telecommunications and Electronics Engineering from Ain Shams University and is pursuing a Master's degree in Digital Transformation from IE University.
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