Alex Lum is an accomplished professional with extensive experience in business development and operations within the fashion and e-commerce sectors. Currently serving as Senior Business Development Manager - Innovations at Zalando since August 2020, Alex drives strategic innovation projects that enhance product presentation and content production processes. Previous roles include Senior Business Development Manager at mercavus, where Alex built long-term relationships with fashion and jewelry brands, and Global Operations Team Lead at Native Shoes, coordinating global sales channels and improving partner experiences. Alex has also contributed significantly to Indochino's growth as Sales Manager and Retail Operations Specialist, focusing on customer relationships and efficient store operations. Education includes a Bachelor of Arts in Communications from Simon Fraser University and additional studies at Langara College.
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