Juned Ahsan is an executive engineering leader specializing in AI and digital transformation. They currently serve as the Head of Engineering for Customer Care at Zalando, where they drive innovation and organizational success. Juned has held various roles, including Technical Leader at ARICENT and Cisco Systems, and has contributed to product development and architecture at Nuamedia and the Australian Broadcasting Corporation. They hold a Master of Computer Applications from Jamia Millia Islamia and a Bachelor of Science in Computer Science from Delhi University.
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