Jéssica L. is an experienced professional in human resources and outsourcing, currently serving as the Head of Outsourcing at Zallpy Digital since December 2019. Prior roles include Gerente de Outsourcing at Serede, Analista de Recursos Humanos at both Serede and Group Indigo Brasil, Coordenadora de Planejamento at Estarcall Solucoes Em Contato, and Analista de RH at GSH Brasil. Academic credentials encompass a Bachelor's degree in Social Communication with a focus on Journalism from Pontifícia Universidade Católica do Rio Grande do Sul and a Bachelor's degree in Administration from Anhanguera Educacional, complemented by a Technical degree in Administration.