Shannon Chong

Customer Experience - Manager at ZALORA

Shannon Chong has extensive experience in customer experience management at ZALORA Group, having progressed through various roles from Graduate Trainee to Manager since September 2018. Prior to this, Shannon completed a one-month internship at Leo Burnett in June 2014, gaining insights into multinational corporate operations and professional networking. Academic qualifications include a Bachelor of Business and Commerce with a double major in International Business Management and Strategic Marketing from Monash University Malaysia, as well as a Diploma and Foundation Year from Monash College. Education was completed at Colombo International School.

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