Jeffrey McCann is an experienced Helpdesk Analyst currently employed at Zane Networks, LLC since July 2018. Previous roles include Help Desk Analyst/Technical Proctor at Employment Enterprises, Inc. for George Washington University Law School and multiple positions as a Deployment Installation Technician for Strategic Systems Inc. and 22nd Century Technologies Inc., primarily supporting Wells Fargo in McLean, VA. Additional experience as a Help Desk Support Analyst with The Midtown Group involved extensive user support for DC OCTO, addressing a variety of technical issues for over 10,000 users. Jeffrey McCann holds a High School Diploma from Eleanor Roosevelt Senior High School and has pursued further education at Prince George's Community College and the University of the District of Columbia.
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