Phong Nguyen

Phong Nguyen has a diverse work experience. Phong started their career in 2005 as a Tech Depot Specialist at Office Depot, where they specialized in sales consultation and repair of computer systems. From 2010 to 2010, Phong worked as a Credit Manager at Wells Fargo Financial, where they played a key role in working with customers throughout the credit application and approval process.

In 2011, Phong joined CCH, a part of Wolters Kluwer, as a Quality Assurance Analyst. In this role, they identified and documented programming errors and operational inconsistencies, worked closely with cross-functional team members, and performed testing tasks during the software development life cycle.

Phong then transitioned to Wolters Kluwer as a Software Support specialist in 2014. Phong provided technical support for moderate to complex system issues and resolved customer inquiries while recording interactions in the customer relationship database.

From 2015 to 2020, Phong worked at PK Technology as a Software Quality Assurance Analyst, where they performed various testing tasks, validated new features according to design requirements, and documented and tracked bugs and design issues through the SDLC using Jira and Axosoft.

Most recently, Phong joined Zant Technologies in 2020 as a Project Manager. The details of this role are not provided, but it can be inferred that Phong is responsible for managing projects at the company.

Phong Nguyen attended Wichita State University from 2001 to 2009, where they completed a Bachelor's degree in Business Administration and Management, with a focus on General studies.