Jacques Strauss is a seasoned professional in service delivery and operations management, currently serving as Service Delivery Manager at Zappie Communications Ltd since July 2023. Prior to this role, Jacques held various positions at CloudCall from January 2021 to July 2023, focusing on service delivery. Between August 2016 and July 2023, Jacques advanced through multiple roles at YO TELECOM LTD, including Network & Lines Coordinator, Operations Manager, and Service Delivery Manager. Jacques's career began at Onecom, where responsibilities in operations were undertaken from December 2012 to August 2016.