Alfredo D.

Alfredo D. serves as a User Experience Designer at Zappos Family of Companies, with experience spanning from February 2020 to the present, and has developed proficiency in user experience usability and research methods as well as tools like Figma, Sketch, InVision, and Jira-Agile. Prior to this role, Alfredo held various positions at Apple from November 2013 to March 2018, including Store Lead and Customer Experience Lead, focusing on supervision, customer satisfaction, and team management. Previous experience includes roles at The Ritz-Carlton Hotel Company as a Sales Associate Coordinator, Carrabba's Italian Grill as Head Waiter, and early career internships in culinary and production environments. Alfredo holds a Master of Science in User Experience Design from Kent State University and a Bachelor of Science in Hospitality Administration from Florida International University.