Chance Wylie

Chance Wylie currently serves as an Information Technology Support Manager at Amazon, a position held since December 2024, while also fulfilling the same role at Zappos Family of Companies since April 2015. In these roles, responsibilities include leadership, project management, system administration, advanced troubleshooting, and providing exceptional customer service. Prior experience includes serving as an Information Technology Support Engineer and Technician at Zappos, where customer service and employee support were emphasized. Additionally, Chance worked as a Creative Consultant at Zappos.com from December 2015 to December 2024, focusing on innovative marketing initiatives. Earlier career experience includes a QA Tester position at 2K from June 2013 to November 2014, where responsibilities involved quality assurance and team leadership. Chance earned an Associate's degree in English Language and Literature from the College of Southern Nevada from 2012 to 2015.