Katharina Kreisel

Katharina Kreisel has over a decade of customer support and operational management experience, primarily in the healthcare industry. Currently serving as the DE Partner and Internal Operations Manager at ZAVA since September 2015, Katharina focuses on enhancing internal and external processes while supporting the German customer service team in achieving their targets. Previous roles at ZAVA included managing customer support teams for multiple regions and training new employees to ensure high service quality. Prior experience includes customer support roles at MedicAnimal Ltd. and foundational training as an Industrial Clerk at Richard Bergner Holding GmbH & Co. KG. Katharina's educational background includes a GCSE from the Private Business School Frenzel in Germany.