Wayne Gasperini

Wayne Gasperini is a seasoned professional in customer success and operations management with extensive experience in various roles at Zayo Group, Microsoft, and Family Dollar. At Zayo Group since 2019, Wayne has held positions including Strategic Customer Success Manager and Manager of Customer Care, focusing on enhancing customer experiences and team performance. Prior experience at Microsoft involved supporting the operations of a $13 million retail store as Assistant Store Manager, with responsibilities in Human Resources and performance coaching. Wayne's earlier tenure at Family Dollar included roles as Area Operations Manager and District Manager, where responsibilities spanned managing multiple store districts, driving KPIs, and developing significant staffing strategies. Wayne holds a Bachelor of Science in Chemical Engineering from Virginia Tech.