Alicia Campbell

Alicia Campbell is an experienced professional in customer care and operations management, currently serving as the Customer Care Team Lead at ZayZoon since August 2022. Prior to this role, Alicia spent four years at Uber, where various positions included Ops Commander Senior Team Lead, Ops Commander Quality Assurance Analyst, and Ops Commander Analyst, focusing on team leadership, performance auditing, and incident management. Alicia started her career at Whole Foods Market as a Team Educator from October 2013 to July 2018, showcasing a strong foundation in customer service and team training.