Sharnice Tan

Sharnice Tan is a seasoned professional with a comprehensive background in quality assurance and customer service management. Currently serving as a Global CS Project Manager and previously as a Quality Assurance and Training Assistant Manager at Zeal Group since January 2022, Sharnice has cultivated extensive experience in quality assurance since beginning with Concentrix in August 2017. Sharnice has held multiple positions as a Quality Assurance Specialist at TDCX and ByteDance, showcasing a strong commitment to excellence in service delivery. Sharnice's academic foundation includes a Bachelor of Applied Science in Geological and Earth Sciences from Universiti Malaysia Kelantan, completed in June 2016.