Dave Reid - MBA, CCXP, has a diverse and extensive background in operations, customer experience, and management. Current employment as Senior Director of Global Operations, Order Experience at Zebra Technologies began in November 2019. Prior roles include leadership positions such as CEO and Customer Experience Specialist at Be All Ears, Chief Customer Officer at Kiwi.com, Call Centre Manager at CCI Call Centres (PTY) Ltd, and Operations Manager at Infosys BPO. Earlier experience includes managing transport and operations at companies like Icon Communication Services, ISL Waste Services, Premier Waste UK, and Abbey International College. Dave Reid is pursuing an MBA at the University of Warwick - Warwick Business School, building on a foundational education that includes GCSEs from Cardinal Wiseman R.C. School.
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