Josh Pearson

Josh Pearson is an experienced IT professional currently serving as the Director of IT Operations at Zelis since January 2019. In this role, Josh integrates various IT groups to create streamlined support functions, interfaces with senior leadership to provide updates on service availability, and implements a follow-the-sun support model with offshore resources. Previously, Josh was the IT Operations Manager at Zelis Payments, where responsibilities included developing IT Operations and IT Automation teams and implementing enterprise IT automation solutions. Prior experience includes serving as the Manager of EBPP AOD Operations at ACI Worldwide, focusing on technical incident management and operations support, and working as a Technical Analyst at Online Resources, where operational efficiencies were identified and improved.