Frieda Febrianti possesses a diverse background in operations, customer service, and graphic design, with current roles as Operations Support Specialist and Customer Service & Admin Specialist at Zen since July 2021. Previously, Frieda worked as a Freelance Graphic Designer at Frieda design from February 2017 to January 2023 and served as Assistant Manager/Supervisor at Zushi Restaurant from June 2020 to July 2021. Additional experience includes roles as a Reservations Agent at Rydges World Square Sydney and Purchasing Manager/Supervisor at Zushi Restaurant, along with volunteer positions involving graphic design and event decoration. Frieda’s educational qualifications include a Bachelor’s Degree in Graphic Design from Billy Blue College of Design and various diplomas and certificates in hospitality management and patisserie.
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