Anirudh Thakur is a seasoned professional with extensive experience in technical support and customer relations. Currently serving as a Technical Support Coordinator at ZEN Energy since January 2019, Anirudh manages post-install customer inquiries and collaborates with contractors to resolve issues. Prior roles include Team Lead for Inside Sales at sonnen, Inc. and Team Leader for Customer Support at Tk20, Inc., where responsibilities included directing customer queries and assisting specialists in complex case resolutions. Anirudh's earlier experience as a Client Relationship Manager at WebAcer Software and Assistant Manager for Technical Support at Sebiz Infotech involved developing client relations strategies and managing support teams. Anirudh holds a Bachelor of Science degree from Punjab University, focusing on Physics, Chemistry, and Mathematics.
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