Michelle Sterkowicz

Michelle Sterkowicz has a diverse work experience spanning different industries. Michelle is currently working as a Sr. Customer Success Manager at Zenarate, where they manage the Zenarate AI Coach simulation training platform. Michelle'srole involves helping agents improve their customer service skills through life-like conversation simulations. Prior to this, Michelle worked as a Customer Success Manager at the same company from April 2021 to January 2023.

Before joining Zenarate, Michelle worked as a Member Services Specialist at Luxury Portfolio International, Leading Real Estate Companies of the World, from February 2019 to April 2021. Michelle also has experience as an Operations Manager at LA Fitness from October 2016 to February 2019. Furthermore, Michelle worked in the hospitality industry, serving as a Guest Services representative at Carnival Cruise Line from August 2015 to August 2016, and as a Front Office Intern at Drury Hotels from February 2015 to August 2015. Michelle also has experience in guest services from their time at Naperville Park District, where they worked from May 2011 to August 2012.

Overall, Michelle Sterkowicz has gained expertise in customer success, member services, operations management, and guest services through their varied work experiences.

Michelle Sterkowicz holds a Bachelor's Degree in Hospitality Management from the University of Missouri-Columbia. No specific start or end year for this education is provided.